Refund policy
We want you to love what you wear. If something isn’t quite right, we’ve got you covered.
🗓️ 1. Returns
We accept returns within 14 days of delivery. To be eligible for a return, your item must be:
Unworn and unwashed.
In its original packaging.
With all tags still attached.Please Note: Items returned without prior contact or outside the 14-day return window may not be accepted.
🚫 2. Non-Returnable Items
For hygiene and customization reasons, the following items cannot be returned:
Gift cards.
Items marked as "Final Sale".
Custom or made-to-order products.
Apparel that has been worn or washed.
🔁 3. Exchanges
Need a different size or design? No problem. Simply request an exchange within the return period, and we’ll help you swap it out (subject to availability).
💸 4. Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
Approval: If approved, your refund will be processed to your original payment method.
Timeline: It usually takes 5–10 business days for the funds to appear in your account.
📦 5. Return Shipping
Return shipping costs are the responsibility of the customer. However, if the item arrived damaged or we sent the wrong product, we will cover all shipping costs.
💬 6. How to Start a Return
It’s easy. Just email us with:
Your order number.
The reason for the return.
(Optional) A photo of the item if it arrived damaged.
We’ll reply with the next steps and shipping instructions.
🙋 Questions?
Don’t worry—we’re humans, not robots. If you have any doubts, just write to us and we’ll do our best to help you out!